IT Help Desk – your outsource resource

We run a professional and cost effective UK-based IT help desk exclusively for corporate customers. By delegating responsibility to us, you gain control over both service level and cost.  Furthermore, you’ll free up your management time to deal with the strategic issues of your business whilst reducing overall liability.

Advantages include:

Reduce costs – Eliminate your IT help desk recruitment and training costs.  No PCs, desk space, telephone, salary, pension, sick pay, employers NI, temp cover, software costs, man management overheads, and employee liability.

Improve Quality – Shared best practice across all our engineers. Latest industry thinking analysed and implemented.  Highly skilled and experienced help desk staff sourced from a rich pool of talent in Brighton.

Flexible Hours – 9-5 cover or hours to suit, our IT Flexi Team Help Desk is ready to help.  We offer full remote support and diagnostics 24/7 down to a simple call logging service.

Fully managed, freeing up time – Often the biggest driver to outsourcing part or all of your IT help desk is the huge freeing up of management and support staff time.   Your IT Department can concentrate on higher level tasks, thereby increasing productivity and employee satisfaction.

No tie-ins – We are so confident you will be happy with the service we offer, we do not tie you in to any long term contracts. 

Ad-Hoc or Project Cover – Whether you are rolling out the latest software, or have just acquired a whole new user base, our IT help desk can provide short-term cover for as long as you need.

By utilising state of the art remote support software and the latest telephony systems we are able to slot straight in to your existing set-up, adding increased functionality and resource when you need it most. 

Our IT help desk options ensure a fully tailored service, whilst always giving you the flexibility to change. 

To find out more or receive a free appraisal as to how we could improve your current help desk please call 0845-680 0798.